POLICY
Privacy Policy
This Privacy Policy explains how Zema Maketplace collects, uses, stores, and protects personal information when you use our website and data services.
Overview
We respect your privacy. This page explains what information may be collected, how it can be used, and how you can exercise your choices.
1. Information We Collect
We may collect account identifiers, contact details, organization information, and inquiry content that you submit directly. We also collect technical telemetry such as browser type, operating system, IP-derived region, and interaction events needed for service reliability.
2. How We Use Information
Information is used to provide support, respond to requests, secure platform access, detect abuse, measure product performance, and improve data discovery features. We process information only for legitimate business and legal purposes.
3. Cookies and Tracking
Some features may use cookies or similar technologies. See our Cookie Policy for details.
4. Legal Basis and Sharing
Depending on your region, processing is based on contract performance, legitimate interests, legal obligations, or consent. We may share limited information with vetted service providers acting on our instructions, and when required by law or regulatory requests.
5. Data Retention
Personal information is retained only as long as required for service delivery, legal compliance, dispute resolution, and audit needs. Retention periods vary by data category and contractual obligations.
6. Security Measures
We maintain administrative, technical, and physical safeguards, including access controls and monitoring. While no method is fully risk-free, we continuously improve controls to protect against unauthorized access and misuse.
7. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing. You can also withdraw consent where consent is the legal basis.
8. International Transfers
Where information is transferred across borders, we apply contractual and organizational safeguards designed to preserve equivalent data protection standards.
9. Policy Updates and Contact
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a revised effective date. For questions, requests, or complaints, contact us via Contact Us.